How to file a ticket

<ol> <li>Sign in to your company account.</li> <li>Click <strong>File a ticket</strong>.</li> <li>Choose the type (Complaint or Guidance) and select the most fitting category.</li> <li>Describe your issue in detail. Add documents as evidence where possible.</li> <li>Submit. You will receive a reference number (e.g. LAB-2026-000123). Use it to track status.</li> </ol>